ST. LOUIS, Mo. — Business security managed services provider Interface Systems today announced the launch of the Wobot artificial intelligence-powered video analytics solution designed specifically for the quick-service restaurant (QSR) and retail industries.
The solution “utilizes existing security camera infrastructure to deliver real-time insights that enable customers to streamline operations and protect assets,” according to the joint announcement.
The partnership with Wobot “enables Interface to offer QSRs and retailers a simpler way to make data-driven operational decisions without the complexities of a traditional data analytics solution,” the announcement says.
“Wobot’s no-code workflow configuration capabilities, AI-enabled checklists to align with industry best practices, and real-time email and Microsoft Teams notifications will help customers accelerate time to value,” according to the joint announcement.
The solution “enhances dine-in and drive-thru experiences for QSRs by identifying service gaps, optimizing shift planning, and ensuring compliance with health and safety protocols,” the announcement says. Real-time metrics on drive-thru performance and customer wait times “can help restaurants improve service speed and customer satisfaction.”
The Wobot video analytics solution also gives retailers real-time visibility into customer demand patterns, speed of service, and security compliance.
Why Interface Systems Partnered With Wobot
Interface Systems offers turnkey implementation and maintenance services for Wobot. These include assessing the existing camera infrastructure and network, making necessary upgrades, and designing and deploying the Wobot solution across all customer locations.
“Interface Systems is dedicated to providing cutting-edge solutions that not only secure our customers’ premises but also enhance their operational efficiencies and deliver great customer experiences,” says Steve Womer, senior vice president of engineering at Interface Systems, in the announcement.
“Our partnership with Wobot enables Interface to meet the unique needs of the retail and QSR brands, offering real-time visibility and insights that drive growth and operational excellence,” he says.
“A significant pain point for restaurant chains and retailers has been the dependence on proprietary hardware and closed systems,” says Adit Chhabra, CEO of Wobot, in the joint announcement. “Our solution integrates seamlessly with existing security cameras, offering a frictionless, cost-effective way to gain real-time insights and streamline operations.
“We are excited to partner with Interface as they are the gold standard for technology innovation for retail and restaurant segments,” he says.
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