SAN JOSE, Calif.—Recognizing the growing demand from chain enterprises to boost operational efficiency through cloud security solutions, VIVOTEK, a global security solution provider, has announced a partnership between its AI-Powered cloud surveillance platform, VORTEX, and Kabob, a Taiwan startup providing one-stop cloud management solutions for retail stores.
The company states the collaboration aims to support retail management, initially targeting the U.S., Japan, and Taiwan markets, benefiting more than 450 chain brands and approximately 15,000 stores.
“Kabob users can log into the VORTEX platform through their accounts to access unlimited device connections and user accounts with a simple subscription, enabling remote management of store surveillance, real-time operations monitoring, and advanced AI-powered insights,” explains Albert Lin, general manager, VIVOTEK USA.
“With VORTEX, retailers can analyze crowd flow patterns, recognize vehicle license plates, and refine marketing strategies to unlock new business opportunities.”
Kabob VORTEX Compatibility Improves Retail Security Efficiency and Privacy
Managing hundreds, or even thousands, of retail outlets simultaneously poses a significant challenge for chain enterprises VIVOTEK points out. VORTEX’s versatile security features are designed for fast-paced business environments, offering smart management services for retail stores, shopping malls, and other venues requiring multi-site monitoring. The company suggests that VORTEX’s flexible hybrid cloud architecture provides seamless integration with its cloud-native cameras for precise AI video analytics and anomaly alerts. For retailers using existing network cameras, VORTEX enables cloud connectivity via VIVOTEK’s network video recorders, facilitating real-time remote management and event detection.
“VORTEX incorporates advanced encryption, secure network transmission, and privacy management measures to safeguard user data and video information, including end-to-end encryption, Single Sign-On (SSO) and Multi-Factor Authentication (MFA),” comments Lin.
“Moreover, VORTEX offers up to 10 years of warranty and flexible subscription licensing, all compliant with the U.S. National Defense Authorization Act (NDAA) and Trade Agreements Act [TAA].”
AI-Driven Insights Enhance Engagement and Brand Loyalty
Beyond security, VIVOTEK boasts that VORTEX leverages its AI technology to identify hotspots with high foot traffic and to recognize license plates of frequent visitors. By integrating these capabilities with in-store marketing activities, the VORTEX platform can be used to boost customer interactions, increase sales, and enhance customer satisfaction.
“By combining video analytics technology with our camera hardware-software integration and the VORTEX cloud platform, alongside Kabob’s extensive experience in retail, we aim to deliver an all-in-one solution that maximizes benefits for retailers while creating a safer and more satisfying consumer experience,” adds Lin.
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