2020 SSI Monitoring Deep Dive

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As an installing security dealer or integrator there has never been a more urgent time than right now to reevaluate where your company stands in its monitored accounts business. For basic alarm monitoring only, dealers are averaging $144K in residential RMR and $110K on the commercial side.

SSI’s 2020 Monitoring Deep Dive Survey analyzed data from a wide variety of professional installing security firms across the nation that contract with wholesale third-party monitoring centers. It coveres revenue, most promising technologies, hottest commercial monitoring markets, what dealers most want from their monitoring providers and more

Some of the survey’s key findings:

  • Commercial customers generate on average 30% more recurring revenue than residential. However, residential offers higher volume.
  • Around one in five customers are now subscribing to more than just basic alarm monitoring.
  • Concerns run high both on sunsetting cellular communications and the impact of COVID-19

Get your free copy of SSI’s 2020 Monitoring Deep Dive Survey report and learn the key trends, opportunities and challenges security pros need to know.

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