ST. LOUIS, Mo. – Managed service provider Interface Systems has expanded its offerings by bringing interactive remote video monitoring with Virtual Guard to customer sites that use on-premises and cloud-based deployments of the IPConfigure Orchid video management platform.
Interface Interactive Security Operations Centers (iSOCs) run “an advanced video monitoring viewer that maximizes operator efficiency and enables interactive capabilities like live voice-downs, video verification of alarms, and virtual walk-throughs of remote locations,” according to the announcement.
iSOC integration with IPConfigure’s Orchid VMS “guarantees the same fast and seamless remote video monitoring capabilities for any type of multi-site IPConfigure deployment,” the announcement says.
“We worked closely with Interface to ensure that the Orchid VMS meets all the benchmarks to support their unique and time-tested approach to video verification and interactive monitoring,” says Christopher Uiterwyk, CEO of IPConfigure, in the announcement.
“Integration with Interface allows both companies to jointly target multi-location retail and restaurant businesses who need a comprehensive security solution with a simple and easy-to-deploy video management solution paired with advanced interactive remote video solutions,” he says.
Why Interface Systems Added Virtual Guard to Orchid
“Every video management or alarm system we integrate with our iSOCs has to pass stringent testing to make sure we can empower our intervention specialists to take decisive actions in de-escalating risky situations or contacting law enforcement as needed in the shortest possible time,” says Brian Garavuso, chief technology officer at Interface Systems, in the announcement.
“IPConfigure’s Orchid VMS integration with our iSOCs gives customers a powerful combination of video management with enhanced monitoring and response capabilities,” he says.
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