MESA, Ariz. – Public safety officials in a city of more than 500,000 people that’s been recognized for its modernity and rapid growth recently pinpointed the existence of fragmented technology and disconnected data systems across various departments.
To address this challenge, Level 3 Audiovisual was engaged to develop an advanced Real-Time Crime Center (RTCC). This center seamlessly integrates essential systems into one efficient facility, thereby enhancing operations and public safety.
AV systems integrator Level 3 Audiovisual has designed and deployed real-time crime centers for proactive policing and advancing law enforcement practices.
“With advanced audiovisual solutions, the Real-Time Crime Center in this prominent city has undergone a remarkable transformation,” says Jeff Bethke, chief business officer at Level 3 Audiovisual.
“This new system isn’t just about technology; it’s about enabling seamless collaboration, real-time information analysis, and better decision-making,” he says. “It is intended to make a tangible difference in the city’s ability to respond swiftly to incidents, ultimately creating a safer and more secure environment for the community.”
The RTCC projects “represent the embodiment of [Level 3’s] mission and capabilities,” the company announcement says.
“For our municipal clients, our goal is simple: to make communities safer and help police work more efficiently,” says Bethke. “By tailoring our technology to fit each city’s needs, we’re giving them the tools to respond better in emergencies and keep both the public and officers safe.
“This partnership shows how important it is to use innovative audiovisual solutions to bring communities and law enforcement closer together,” he says.
Why Level 3 Audiovisual Designs RTCCs
An RTCC enhances situational awareness for public safety officials by integrating data from first responders, traffic cameras, schools, social media and other sources, presenting it on computers and displays in a dedicated space designed for this purpose.
Research shows that RTCCs can help reduce the incidence of crime, with a 2019 study by the RAND Corp., a public policy think tank, showing that these centers can reduce crime on average by 5% to 15%, with certain types of crime experiencing up to a 40% reduction.
Districts implementing an RTCC can expect an estimated reduction of 3% to 17% in 10 categories of crime, including shootings, robbery, burglary and criminal sexual assault.
To fulfill the potential of RTCCs, though, government agencies must overcome significant technological challenges, including technology fragmentation and reduced overall efficiency. For instance, during emergency calls, dispatchers might lack access to vital data, hindering swift information sharing during critical situations.
Level 3 Audiovisual addresses fragmented technology by establishing a networked AV system with a centralized control system, ensuring routing of any source to any display and creating a unified and streamlined technological infrastructure.
Efficient data management is also essential for RTCCs to integrate data streams from diverse sources and display them in one location. Leveraging a networked AV system with encoders and preset options for video wall layouts, Level 3 Audiovisual provides flexibility and simplicity in data management for various use cases.
Level 3 Audiovisual also upgrades audiovisual systems and facilitates real-time communication, furnishing a platform for information exchange among team members during emergencies.
Once the systems are in place, the RTCC needs to provide optimal situational awareness. Using tools including Live911, CAD, AVL and authorized CCTV cameras, RTCC staff can virtually be on scene before a call is dispatched to officers, providing critical information for them to plan their response.
Finally, an RTCC needs effective collaboration tools to make that information usable for decision-makers. Level 3 Audiovisual’s solutions can allow visual data to be displayed in high quality wherever the team needs to gather and collaborate. Moreover, overflow conference rooms and war rooms with multiple displays can access all RTCC data sources.
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